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Refund policy

Our policy is valid for a period of 7 calendar days from the date of the purchase. If you are not satisfied with the service for any reason you can ask for a refund. A pro-rated refund will be issued for the unused portion of the services. If the period of 7 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Customer's account must be in good standing
  • Service must not be used

If the conditions listed above are not met, we reserve the right not to issue a refund.

Additional services

Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.

Consultation and Administrative Fees

Consultation and administrative fees (including schools and other third-party application fees) are non-refundable

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form

MOAF Consulting

Empowering Future Generations